please, keep the stupidity AT BAY!
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elkid
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Joined: 18 Nov 2002
Posts: 8353
Location: hiding out in Philly
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 Posted: 01/20/04 - 15:05 Post subject: please, keep the stupidity AT BAY!
I have this customer who purchased a specialty module for our system. He was told by inside sales that he needed to be trained on it before we would "turn it on" for him to use, and before the end of last year. I emailed him twice, and twice phoned and left voicemail messages for him, in November. In late December he emails the inside sales rep that no one has gotten back to him, why, because they need the training, blah blah blah. I explain the situation, and all agree he dropped the ball. We give him an extension on the training.
The training was to have happened while I was away by someone else, because I've never seen this module, nonetheless trained anyone on it. I was promised by my cow-orker that she would take care of it. Swore up and down she'd do it well (probably because she knows she's skating on thin ice around here). I return to the office on Monday to discover it had been rescheduled THREE TIMES in two weeks, twice at the customer's request, once because the cow-orker who'd promised me she'd take care of it had enlisted the help of another cow-orker who had babysitting issues (during the workday, I might add). Anyhoo, it's rescheduled for today at noon. Cool - I can sit in and learn something.
I'm all set to hook up our NetMeeting in the training room when another dude walks in for HIS training class. Apparently my cow-orker, who again had promised to take care of this, didn't reserve the training room. She instead thought she'd conduct three hours of training from her desk. Whilst on speakerphone. In the middle of noisy, chaotic software support. Obviously I flipped out. I tried to find an office with both terminal emulation software as well as NetMeeting but was unsuccessful. I told cow-orker she had to reschedule the training because no way was this going to happen at her desk. She had no idea why I thought this was unprofessional, and commenced to chew me out in front of my boss. I of course gave it right back to her in spades.
Please, if you say you're going to do something, do it right - not half-assed. And if you're going to do something stupid or incompetent, stay the hell away from me. Especially today.  If I'm going to look stupid, I'd prefer that I put myself in that situation. I don't need your help.
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coachmarkos
my boys could swim
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Joined: 14 May 2002
Posts: 11387
Location: 1st in AFC West
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Posted: 01/20/04 - 15:27 Post subject:
oh yeah!
dill hole.
(just talking like Beavis and Butthead makes me feel better on days like that)
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purple hayes
Frightened Inmate #2
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Joined: 14 May 2002
Posts: 14462
Location: ON YOUR LEFT!
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Posted: 01/20/04 - 15:30 Post subject:
| A very wise Tribob wrote: | | Note to self: ixnay okejay on-hay el-hay idkay |
 <-Something tells me elkid looks like this smilie.
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RunsLikeAGirl
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Joined: 01 Apr 2003
Posts: 1499
Location: Upstate.
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Posted: 01/20/04 - 15:35 Post subject:
| purple hayes wrote: |
<-Something tells me elkid looks like this smilie. |
HAHAHAHAHA!!!!!
You have no idea...
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Maddies Wench
Flailing Homosapiens
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Joined: 12 Jun 2003
Posts: 6103
Location: Seeking out the poorer quarters where the ragged people go.
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Posted: 01/20/04 - 15:37 Post subject: Re: please, keep the stupidity AT BAY!
| elkid wrote: | | I emailed him twice, and twice phoned and left voicemail messages for him, in November. [/b][/i] |
Umm...... yeah..... I was on phones then. I may have dropped a couple of his calls..or ...something.  Your name is Laura...right??
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elkid
Member
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Joined: 18 Nov 2002
Posts: 8353
Location: hiding out in Philly
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Posted: 01/20/04 - 15:37 Post subject:
| RunsLikeAGirl wrote: | | purple hayes wrote: |
<-Something tells me elkid looks like this smilie. |
HAHAHAHAHA!!!!!
You have no idea... |
And this is from my best friend. 
Today I'm more like
or
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RunsLikeAGirl
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Joined: 01 Apr 2003
Posts: 1499
Location: Upstate.
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Posted: 01/20/04 - 15:38 Post subject:
| elkid wrote: | | RunsLikeAGirl wrote: | | purple hayes wrote: |
<-Something tells me elkid looks like this smilie. |
HAHAHAHAHA!!!!!
You have no idea... |
And this is from my best friend.
Today I'm more like
or
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But...but...I LOVE you!!!
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blue
your favorite weapon
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Joined: 21 May 2002
Posts: 7010
Location: armed and ambitious
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Posted: 01/20/04 - 15:40 Post subject:
elkid - i should put you in touch with my dad. he developed/sells a program for the yellow page industry, and he deals with some very interesting people.
kinda like the ones that say they should keep the program they have because they're the ones that said they should have that program in the first place, even though the program sucks, but if they admit the program sucks, then they admit that they made a bad choice, and yadda yadda yadda.
 i hear the horror stories. i feel your pain.
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msparks
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Joined: 13 Nov 2003
Posts: 3182
Location: Jammin' at the Frim Fram, Frippin' in the Krotz
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Posted: 01/20/04 - 16:17 Post subject: Re: please, keep the stupidity AT BAY!
| elkid wrote: | I have this customer who purchased a specialty module for our system. <snip>
She had no idea why I thought this was unprofessional, and commenced to chew me out in front of my boss. I of course gave it right back to her in spades.
<snip>
If I'm going to look stupid, I'd prefer that I put myself in that situation. I don't need your help.
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A) The boss observed the "exchange of viewpoints" and his reaction was....?
B) You sure about that help? I've got the feeling that there are many who'd be happy to oblige you. I mean, if you need to look stupid and can't summon the energy or creative inspiration....
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elkid
Member
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Posted: 01/20/04 - 16:24 Post subject: Re: please, keep the stupidity AT BAY!
| msparks wrote: | | A) The boss observed the "exchange of viewpoints" and his reaction was....? |
HER reaction was happiness. Because last night she'd gotten a call from our president that an important customer had left a beeper message that no one responded to, and said cow-orker was on beeper last night. Also because said cow-orker said she'd be 15 minutes late due to tire trouble this morning, but she was 2 hours late.
I shall ignore the rest of your message, sir, because I like you and don't want to alter that sentiment.
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msparks
Member
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Joined: 13 Nov 2003
Posts: 3182
Location: Jammin' at the Frim Fram, Frippin' in the Krotz
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Posted: 01/20/04 - 16:47 Post subject: Re: please, keep the stupidity AT BAY!
| elkid wrote: | | msparks wrote: | | A) The boss observed the "exchange of viewpoints" and his reaction was....? |
HER reaction was happiness. Because last night she'd gotten a call from our president that an important customer had left a beeper message that no one responded to, and said cow-orker was on beeper last night. Also because said cow-orker said she'd be 15 minutes late due to tire trouble this morning, but she was 2 hours late. |
Excellent! And your cow-orker still has a job? Do I hear the sound of that last nail being hammered home? :fingers crossed:
| elkid wrote: | | I shall ignore the rest of your message, sir, because I like you and don't want to alter that sentiment. |
Too proud to accept help? Or maybe it's because you're very good at it? Hope there's no class tonight because it's looking like one of those nights when you could put some real meaning to the phrase, "pounding down a few beers." Sure. I suppose you're not going to ask for help with that one, either! Too bad. You're gettin' help whether you want it or not. 
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Noley
AZhat
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Joined: 16 Aug 2003
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Posted: 01/20/04 - 17:22 Post subject: Re: please, keep the stupidity AT BAY!
| elkid wrote: | I of course gave it right back to her in spades.
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Should have been daggers elkid...
Should I go find some???
Oops...I better wipe the smilie off my face and change it to the current mode of
Is that any better?
I understand your rant!
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kattzoo
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Joined: 28 Feb 2003
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Location: Happily at the back of the pack
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Posted: 01/20/04 - 18:14 Post subject:
Debating if I should give my normal smart reply... (I doubt she's mad enough to venture into the dreaded TX)
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| Page 1 of 1 |
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