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eBay really did cancel my account


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purple hayes
Frightened Inmate #2
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PostPosted: 09/07/04 - 14:11    Post subject: eBay really did cancel my account
You know how you get these authentic looking emails from eBay about how they need you to log on asap or your account will be cancelled? Yeah, I get those too and normally I just ignore them.

It looks like they weren't kidding. Shocked
cherylpf
crazy cat lady
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PostPosted: 09/07/04 - 14:13    Post subject:
um, what?? why? selling illegal stuff again?

I actually just got one from 'ebay' (not ebay) needing an immediate update of my bank account and credit card information.
gretriever
Hipster Doofus
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Location: A moving target in a firing range.
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PostPosted: 09/07/04 - 14:14    Post subject:
The 'Free IPOD' guy must be trying to get back at you all.

'course if that's true, I'll be next.
JACKED UP
PRESIDENT
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Location: www.johnnydu.com
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PostPosted: 09/07/04 - 14:17    Post subject:
cherylpf wrote:
um, what?? why? selling illegal stuff again?

I actually just got one from 'ebay' (not ebay) needing an immediate update of my bank account and credit card information.



yeah, hot saddles I heard. Wink
Pug
The Movie Geek
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PostPosted: 09/07/04 - 14:21    Post subject:
cherylpf wrote:
um, what?? why? selling illegal stuff again?

I actually just got one from 'ebay' (not ebay) needing an immediate update of my bank account and credit card information.


For a while i was getting two of those a week. I report each one to Ebay's fraud department and each one i learn is, in fact, fraud. Shocking.
purple hayes
Frightened Inmate #2
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PostPosted: 09/07/04 - 14:28    Post subject:
Here's some of the e-mail that I got

Quote:
You have received this email because we have strong reason
to believe that your eBay account had been recently compromised.
In order to prevent any fraudulent activity from occurring we are
required to open an investigation into this matter. To speed up this
process, you are required to verify your eBay account by following
the link below.
[snip]...[/snip]
Please Note: If your account informations are not updated within
the next 72 hours, then we will assume this account is fraudulent
and will be suspended. We apologize for this inconvenience, but the purpose
of this verification is to ensure that your eBay account has not been
fraudulently used and to combat fraud.
JACKED UP
PRESIDENT
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PostPosted: 09/07/04 - 14:37    Post subject:
purple hayes wrote:
Here's some of the e-mail that I got

Quote:
You have received this email because we have strong reason
to believe that your eBay account had been recently compromised.
In order to prevent any fraudulent activity from occurring we are
required to open an investigation into this matter. To speed up this
process, you are required to verify your eBay account by following
the link below.
[snip]...[/snip]
Please Note: If your account informations are not updated within
the next 72 hours, then we will assume this account is fraudulent
and will be suspended. We apologize for this inconvenience, but the purpose
of this verification is to ensure that your eBay account has not been
fraudulently used and to combat fraud.


That looks for reals. Shocked
cherylpf
crazy cat lady
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PostPosted: 09/07/04 - 14:37    Post subject:
purple hayes wrote:
Here's some of the e-mail that I got

Quote:
You have received this email because we have strong reason
to believe that your eBay account had been recently compromised.
In order to prevent any fraudulent activity from occurring we are
required to open an investigation into this matter. To speed up this
process, you are required to verify your eBay account by following
the link below.
[snip]...[/snip]
Please Note: If your account informations are not updated within
the next 72 hours, then we will assume this account is fraudulent
and will be suspended. We apologize for this inconvenience, but the purpose
of this verification is to ensure that your eBay account has not been
fraudulently used and to combat fraud.

Are you sure? That sounds like fraud. They never ask you to link in an email. Send that to spoof@ebay.com You'll get a quick response and every email I've sent to them has been fraud.
gretriever
Hipster Doofus
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PostPosted: 09/07/04 - 14:39    Post subject:
purple hayes wrote:
Here's some of the e-mail that I got

Quote:
... We apologize for this inconvenience, but the purpose
of this verification is to ensure that your eBay account has not been
fraudulently used
and to combat fraud.
Meaning anyone other than the person who sent this to you.
purple hayes
Frightened Inmate #2
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PostPosted: 09/07/04 - 14:41    Post subject:
JACKED UP wrote:
That looks for reals. Shocked


It is for reals. Shocked

cherylpf
crazy cat lady
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PostPosted: 09/07/04 - 14:43    Post subject:
the non-ebay ebay email I got this morning wrote:

eBay Safeharbor Department Notice (2480133428)

Dear eBay Member,

Your bank has contacted us regarding some unauthorized charges of your credit card via the eBay system. We have reasons to believe that you changed your registration information or that someone else has unauthorized access to your eBay account. Please sign in to eBay using the button bellow, and update the requested information. Please verify all the info requested to be accurate. Only part of the info requested will be stored on our system, the rest is used for verification with your bank.





Please use this link to verify the security information:
(link)

Respectfully,

eBay Trust and Safety Department


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rolling rock
The Pinball
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PostPosted: 09/07/04 - 14:56    Post subject:
i know i hate E-Bay now.
Pug
The Movie Geek
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PostPosted: 09/07/04 - 15:00    Post subject:
purple hayes wrote:
JACKED UP wrote:
That looks for reals. Shocked


It is for reals. Shocked



Did you follow the link to get to that screen or did you try to log into ebay itself from ebay.com? It sounded like a fraud to me. Pff has good advice about sending the e-mail to Ebay's spoof department.
cherylpf
crazy cat lady
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PostPosted: 09/07/04 - 15:02    Post subject:
Just as an FYI, this is what I got from ebay after I sent them that other email.
ebay.com in response to the above wrote:

Hello,

Thank you for writing to eBay regarding the email you received.

Emails such as this, commonly referred to as "spoof" or "phished"
messages, are sent in an attempt to collect sensitive personal or
financial information from the recipients.

The email you reported was not sent by eBay. We have reported this
email
to the appropriate authorities.

In the future, be very cautious of any email that asks you to submit
information such as your credit card number or your email password.
eBay
will never ask you for sensitive personal information such as
passwords,
bank account or credit card numbers, Personal Identification Numbers
(PINs), or Social Security Numbers in an email. If you ever need to
provide sensitive information to us, please open a new Web browser,
type
www.ebay.com into your browser address field, and click on the "site
map" link located at the top the page to access the eBay page you need.

If you have any doubt about whether an email message is from eBay,
please forward it immediately to spoof@ebay.com. Do not respond to it
or
click any of the links. Do not remove the original subject line or
change the email in any way when you forward it to us.

If you have already entered sensitive financial information or your
password into a Web site based on a request from a spoofed email, you
should take immediate action to protect your identity and all of your
online accounts. We have developed an eBay Help page with valuable
information regarding the steps you should take to protect yourself.


http://pages.ebay.com/help/confidence/isgw-account-theft-reporting.html

To review eBay's new tutorial about Spoof Emails, please see the
following Web page:

http://pages.ebay.com/education/spooftutorial/

Once again, thank you for alerting us to the spoof email you received.
Your efforts help us ensure that eBay remains a safe and vibrant online
marketplace.

Regards,

Ian
eBay SafeHarbor
Investigations Team
______________________________
eBay
Your Personal Trading Community (tm)

*******************************************

Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:

http://www.pages.ebay.com/help/account_protection.html
_____________________________________________

For our latest announcements, please check:

http://www2.ebay.com/aw/announce.shtml
_____________________________________________

In order to better serve you, we'd like to occasionally
request feedback on our service. If you would rather
not participate, please click on the link below and send
us an email with the word "REMOVE" in the subject line.
If that does not work, please send an email to the
email address below. Your request will be processed
within 5 days.

mailto:cssremove@ebay.com

*******************************************

shelflifers
Member
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Joined: 10 Jun 2002
Posts: 18633
Location: Austin, TX
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PostPosted: 09/08/04 - 10:26    Post subject: Re: eBay really did cancel my account
purple hayes wrote:
You know how you get these authentic looking emails from eBay about how they need you to log on asap or your account will be cancelled? Yeah, I get those too and normally I just ignore them.

It looks like they weren't kidding. Shocked


You know how Floridians are bottling up hurricane air and selling it on Ebay?

Well, PH, is bottling up is own 'air'...and trying to sell it...
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