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crazyfrog
Kermitologist
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Joined: 31 May 2003
Posts: 7610
Location: atlanta
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 Posted: 11/07/05 - 16:24 Post subject: customer service
scenario: matt and i bought bedroom furniture yesterday. we ordered a king size bed, but changed our minds after we left the store and wanted a queen insead. the furnitures not due to be delivered untill wed so i called this morning to change my order.
the first lady i talked to was useless, she had no clue what i wanted (even though i explained it three times) or how to help me or she just didnt want to do it  . she said the only person who could help me was my sales person and he was off today. and she had no way of finding out what time he would be in tomarrow.
fine. 
so i called back a few minutes ago and asked for a sales manager. well i wound up talking to MY sales guy (who was supposedly OFF today  ) and got everything taken care of. just.like.that.
why was that so difficult? 
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andydp
Member
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Joined: 23 Sep 2003
Posts: 8122
Location: Upstate NY near Albany
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Posted: 11/07/05 - 16:26 Post subject:
Because, like Dilbert says: We are all morons !!!
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JACKED UP
PRESIDENT
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Joined: 06 Jun 2003
Posts: 21238
Location: www.johnnydu.com
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Posted: 11/07/05 - 16:44 Post subject:
King sized beds are the best cuz you don't have to touch each other unless you want to. 
Sorry you got sh!tty customer service though, that sux. 
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Floridaboiler
POTFH
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Joined: 18 May 2002
Posts: 11322
Location: Jacksonville, Florida
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Posted: 11/07/05 - 18:50 Post subject:
| JACKED UP wrote: | King sized beds are the best cuz you don't have to touch each other unless you want to.
Sorry you got sh!tty customer service though, that sux. |
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runaroundsue
Member
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Joined: 18 Sep 2002
Posts: 6629
Location: supporting GREENer pastures
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Posted: 11/07/05 - 18:52 Post subject:
i.will.not.comment.today
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j1miller
Puppy Love!
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Joined: 07 Jul 2002
Posts: 15447
Location: Lost on trail.
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Posted: 11/07/05 - 21:08 Post subject:
always get a king.
It is better for when you are pregnant and need the room.
Or when you arepissed off and want 4 pillows in between the two of you.
Sorry about the bad customer service. Get used to it, though. It is the norm out there now.
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Ms. Jenn
Fresh, Hot & Wild
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Joined: 14 Feb 2004
Posts: 7935
Location: Suite 550
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Posted: 11/07/05 - 22:14 Post subject:
Never get a king. It takes up too much room in your room.
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j1miller
Puppy Love!
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Joined: 07 Jul 2002
Posts: 15447
Location: Lost on trail.
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Posted: 11/07/05 - 22:21 Post subject:
I have a King.
It is the only think in the room.
It is the bed's room.
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Pug
The Movie Geek
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Joined: 21 Aug 2003
Posts: 8924
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Posted: 11/07/05 - 22:49 Post subject:
Go for the king. We'd like to upgrade sometime in the near future.
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crazyfrog
Kermitologist
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Joined: 31 May 2003
Posts: 7610
Location: atlanta
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Posted: 11/07/05 - 23:05 Post subject:
we really do want a king. especially cause matt really doesnt like the touching thing unless he wants to... but we already have a queen mattress and cant really justify buying a king sized one now.
there are more important things we need to buy right now, so the big bed will have to wait and matt will have to learn to sleep with me touching him. 
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Kimba90
Member
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Joined: 03 Dec 2003
Posts: 3594
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Posted: 11/08/05 - 06:11 Post subject:
[quote="Floridaboiler"] | JACKED UP wrote: | King sized beds are the best cuz you don't have to touch each other unless you want to.
Sorry you got sh!tty customer service though, that sux. |
And 3 dogs fit more comfortably on a king size bed than a queen.
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purple hayes
Frightened Inmate #2
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Joined: 14 May 2002
Posts: 14462
Location: ON YOUR LEFT!
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Posted: 11/08/05 - 07:03 Post subject:
| Ms. Jenn wrote: | | Never get a king. It takes up too much room in your room. |
bigger isn't always better.
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Ms. Jenn
Fresh, Hot & Wild
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Joined: 14 Feb 2004
Posts: 7935
Location: Suite 550
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Posted: 11/08/05 - 08:34 Post subject:
Unless you bought cheap bedroom furniture (like a whole set for $1000), buy the bed you want now OTHERWISE...you will end up buying a new "bed" and frame when you buy a new mattress. The new bed may not go with your furniture or the style you picked out will be discontinued in a year.
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crazyfrog
Kermitologist
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Joined: 31 May 2003
Posts: 7610
Location: atlanta
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Posted: 11/08/05 - 09:10 Post subject:
| Ms. Jenn wrote: | | Unless you bought cheap bedroom furniture (like a whole set for $1000), buy the bed you want now OTHERWISE...you will end up buying a new "bed" and frame when you buy a new mattress. The new bed may not go with your furniture or the style you picked out will be discontinued in a year. |
the mattresses we have are only a year old, there is no way we can justify purchasing a brand new mattress right now. and after thinking about it, im not so sure that a king size bed will fit in our room. well, it will fit, but there may not be any room for anything else.
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Ms. Jenn
Fresh, Hot & Wild
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Joined: 14 Feb 2004
Posts: 7935
Location: Suite 550
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Posted: 11/08/05 - 12:34 Post subject:
| crazyfrog wrote: | | Ms. Jenn wrote: | | Unless you bought cheap bedroom furniture (like a whole set for $1000), buy the bed you want now OTHERWISE...you will end up buying a new "bed" and frame when you buy a new mattress. The new bed may not go with your furniture or the style you picked out will be discontinued in a year. |
the mattresses we have are only a year old, there is no way we can justify purchasing a brand new mattress right now. and after thinking about it, im not so sure that a king size bed will fit in our room. well, it will fit, but there may not be any room for anything else. |
AND...if you have children and only a queen bed, you will be less likely to let them sleep with you on a regular basis.
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