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blue
your favorite weapon
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Joined: 21 May 2002
Posts: 7010
Location: armed and ambitious
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 Posted: 06/15/06 - 23:54 Post subject: "you're a bad manager"
and the lady even used my first name!
so this perfectly nice lady wants to buy some cleats. i get called to the front counter, because apparently on the shoe is a tag with a printed price of $34.99 and a barcode (they are stacked in a pyramid by a sign that clearly says 49.99).
i say oh, that's weird we don't print prices on tags like this.
typically when a price is marked wrong, we give it to them at the marked price. (lets remember this shoe was *in* the box and not clearly visible).
so i said, well i'm not sure where this tag came from, but it's not ours, it's a manufacturer tag of some kind i guess (and it's the only tagged shoe out of like 20 pairs) but i'll try to scan it - and of course nothing comes up. (at this point i know for sure it's not our tag)
she says "well that's not my fault" in a non-smarting, non-angry kind've way. i explain nicely to her that it certainly wasn't her fault, but that we didn't know where the tag came from, and that they were still on for $49.99, and that we always give the marked price if we've tagged something incorrectly - but that we couldn't go from a tag that wasn't ours - did you still want to go with them... (happy,smiling,polite, the whole time)
for whatever reason, she had this wounded animal look, and after a second said "y'know... just stick 'em.." walked 3 steps to the door and turned around to say "y'know (my name here) you're a bad manager"
ok lady. you have a nice day.
some people are ridiculous.
ps. to further vindicate myself i gave an out of town lady a doorcrasher price tonight because they wouldn't be in town tomorrow.
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