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MechEngDropout
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Joined: 27 Jun 2003
Posts: 10474
Location: Off the grid
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 Posted: 05/19/04 - 14:53 Post subject: Utility Companies
These guys must hate me. Or they think I'm a perfect candidate for screwing. Something like that. It took me 3 months to get Cox to charge me for the correct amount. I'd call them every time I received an incorrect bill, they'd do some things, and tell me it was fixed. Then the next month I'd receive 2 bills, both wrong. I finally got that straightened out though. Cingular is still on this trip of charging me for text messaging even though it clearly says on the bill that unlimited text messaging is on my plan for 2.99. Then on the next page of the bill, I have $6.60 worth of text messages. I don't get it... why do they pick on me? I know not everyone has this problem. It's ridiculous.
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TriBob
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Joined: 29 Aug 2002
Posts: 5771
Location: Lost in Transition
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Posted: 05/19/04 - 15:01 Post subject:
Your not alone. It took Verizon 3-4 months to fix the family plan overcharges. Also had car repair charges duplicated across bills. Luckily I remembered paying it and of course they blamed a computer upgrade  I should have given them my card 
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MastrBrewr
Saccharomyces cerevisiae
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Joined: 24 Sep 2003
Posts: 6974
Location: outside
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Posted: 05/19/04 - 15:15 Post subject:
Verizon screwed me a few years ago 'cause they're fancy-pants system couldn't grasp the concept of a freakin' apartment number.
But I'm not still bitter or anything.
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MechEngDropout
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Joined: 27 Jun 2003
Posts: 10474
Location: Off the grid
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Posted: 05/19/04 - 17:13 Post subject:
They fixed it... apparently the previous debit hadn't been applied to April, so it was just being carried over. Then once it's correct, I ask if I can pay my bill. The rep says you can pay it here, but there's a 2 dollar charge. Or you can go to the self service kiosk and there's no charge.
WTF! I have to pay 2 bucks to hand you my check?
I rather kiosks anyway... at least they don't look at you like you're stupid.
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HYPERASHEL
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Joined: 18 Nov 2003
Posts: 15397
Location: The South's Sauna, Atlanta
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Posted: 05/19/04 - 17:27 Post subject:
| MechEngDropout wrote: |
I rather kiosks anyway... at least they don't look at you like you're stupid. |
 A-men Brotha
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