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elkid
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Joined: 18 Nov 2002
Posts: 8353
Location: hiding out in Philly
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 Posted: 07/23/03 - 12:45 Post subject: Somehow, I survived!
Just got back VERY EARLY this morning from Spartanburg, SC. Holy ravioli was it hot & humid! I ran 3 out of 4 days as there wasn't much else to do - day 1 at 5am: 69 degrees, 98% humidity; day 2 (slept in) at 4pm: 102 with 96% humidity; day 3 at 5am: 75 with 96% humidity. At first I thought, wow, these Southern runners are quite the hardy bunch to go out in this crap. Then I thought they were insane.  But I trained a great bunch of people for my parent company, and got some of the best evaluations of my career. Even got in a good  with their management on their dime!
Dilemma: this afternoon I have a meeting with my boss and the first trainer I sent who got horrible reviews. Man, they were ugly. And I have to critique him, tell him what he did wrong, and tell him that he can't go to another offsite training until he proves to me and my boss that he can train. People who sat in on both sessions said he was late, incomprehensible, knew nothing about the system, and didn't answer questions. Plus, he told me he stayed late one night, and they said he literally jumped out the door by 5, so now I have to call him on lying to me.
I like this kid. He has promise, but is just immature and lacks the confidence and ability to be able to attack a difficult situation and change gears at the drop of a dime. I already gave him a very mild version of the reviews he received, and he was very defensive and upset. Plus this means I'll have to go on the road that much more often. He will freak when he hears this stuff - what to do, what to do.
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Sahara
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Joined: 17 May 2002
Posts: 3345
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Posted: 07/23/03 - 12:59 Post subject:
It sounds as though he doesn't understand his role as a trainer and therefore leader. He needs to LEAD. Leaders have responsibilities. Tell him, in specific terms what he needs to do other than convey information. Things like show up on time, enunciating his words, ask open ended questions, give breaks but start back up on time, etc.
If he is just immature and has promise, as you think is the case, consider this a mentoring moment. Firm. Fair. Blunt. Those evaluations will be tough for him to bear but in the right frame, he'll view it as an opportunity to get it right next time(jeez louise, I'm spouting corporate lingo) and not just criticism.
Bottom line, Tell him what he needs to do to succeed and I bet he will.
edit to delete a little and to say
HUMIDITY SUCKS
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purple hayes
Frightened Inmate #2
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Joined: 14 May 2002
Posts: 14462
Location: ON YOUR LEFT!
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Posted: 07/23/03 - 13:50 Post subject:
Can't help you with the trainer thing, but I can confirm that humidity = death.
I just got back in from running and it looks like I've been at the pool. 
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