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JACKED UP
PRESIDENT
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Joined: 06 Jun 2003
Posts: 21238
Location: www.johnnydu.com
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 Posted: 03/24/05 - 16:17 Post subject: Dealing with difficult people
How to communicte with tact and skill.
 
Check. I don't need that course, I got it covered. Waddayathink?
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akern
Member
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Joined: 31 May 2002
Posts: 17149
Location: CTU
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Posted: 03/24/05 - 16:18 Post subject: Re: Dealing with difficult people
| JACKED UP wrote: | How to communicte with tact and skill.
(IMAGE)(IMAGE)
Check. I don't need that course, I got it covered. Waddayathink? |
In lieu of tact and skill, I just say "HUH?" alot.
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pokychick
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Joined: 02 Oct 2002
Posts: 5640
Location: City of Dis
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Posted: 03/24/05 - 16:20 Post subject: Re: Dealing with difficult people
| akern wrote: |
In lieu of tact and skill, I just say "HUH?" alot. |
huh?
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gretriever
Hipster Doofus
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Joined: 16 Jul 2003
Posts: 19385
Location: A moving target in a firing range.
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Posted: 03/24/05 - 16:22 Post subject:
I notice JUJR and runningunvi are not present.
I get dibs on checking the car trunk. 
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rolling rock
The Pinball
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Joined: 15 May 2002
Posts: 16218
Location: unknown zone
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Posted: 03/24/05 - 16:38 Post subject:
<cough> huh? you say something? didn't think so.
not real practical in a business setting, i know.
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Maddies Wench
Flailing Homosapiens
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Joined: 12 Jun 2003
Posts: 6103
Location: Seeking out the poorer quarters where the ragged people go.
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Posted: 03/24/05 - 16:46 Post subject: Re: Dealing with difficult people
| JACKED UP wrote: | How to communicte with tact and skill.
(IMAGE)(IMAGE)
Check. I don't need that course, I got it covered. Waddayathink? |
No, I don't need a check. No no that's fine. Just let me know when you're going grocery shopping so I can come get some stuff to FEED my FAMILY!
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j1miller
Puppy Love!
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Joined: 07 Jul 2002
Posts: 15447
Location: Lost on trail.
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Posted: 03/24/05 - 16:51 Post subject:
I just confuse them to death.
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andydp
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Joined: 23 Sep 2003
Posts: 8122
Location: Upstate NY near Albany
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Posted: 03/24/05 - 16:57 Post subject:
I found that if you act sooooo freakin polite to them they lose a lot of steam.
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j1miller
Puppy Love!
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Joined: 07 Jul 2002
Posts: 15447
Location: Lost on trail.
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Posted: 03/24/05 - 16:58 Post subject:
always give people an out.
If they take it....
well
just remember it.
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MastrBrewr
Saccharomyces cerevisiae
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Joined: 24 Sep 2003
Posts: 6974
Location: outside
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Posted: 03/24/05 - 17:00 Post subject:
Page 36 from the gov't employee handbook:
| Quote: | | #13: Baffle 'em with bullsh!t. |
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cherylpf
crazy cat lady
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Joined: 14 May 2002
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Posted: 03/24/05 - 17:00 Post subject:
| MastrBrewr wrote: | Page 36 from the gov't employee handbook:
| Quote: | | #13: Baffle 'em with bullsh!t. |
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| andydp wrote: | | I found that if you act sooooo freakin polite to them they lose a lot of steam. |
 yes
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airehead
Oompa Loofah
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Joined: 12 Nov 2002
Posts: 18788
Location: Between here and eternity...
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Posted: 03/24/05 - 17:57 Post subject:
| andydp wrote: | | I found that if you act sooooo freakin polite to them they lose a lot of steam. |
There are people I have met who are so classless that they don't know how to accept a real apology and insist on sticking it to you no matter what.
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andydp
Member
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Location: Upstate NY near Albany
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Posted: 03/24/05 - 19:43 Post subject:
| airehead wrote: |
There are people I have met who are so classless that they don't know how to accept a real apology and insist on sticking it to you no matter what. |
Aire honey,
I didn't say anything about giving an apology (for what anyway ?) Just keep acting polite. It totally disarms them since they are expecting a fight. If there is anyone watching, you turn out to be the good guy - they look like a hot headed horse's patoot.
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JACKED UP
PRESIDENT
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Joined: 06 Jun 2003
Posts: 21238
Location: www.johnnydu.com
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Posted: 03/24/05 - 19:48 Post subject:
| andydp wrote: |
Aire honey,
I didn't say anything about giving an apology (for what anyway ?) Just keep acting polite. It totally disarms them since they are expecting a fight. If there is anyone watching, you turn out to be the good guy - they look like a hot headed horse's patoot. |
Well I'm trying but I'm not sure how much longer till I drop kick the b!tch. 
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airehead
Oompa Loofah
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Joined: 12 Nov 2002
Posts: 18788
Location: Between here and eternity...
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Posted: 03/24/05 - 19:53 Post subject:
| andydp wrote: |
Aire honey,
I didn't say anything about giving an apology (for what anyway ?) Just keep acting polite. It totally disarms them since they are expecting a fight. If there is anyone watching, you turn out to be the good guy - they look like a hot headed horse's patoot. |
Just thinking about a situation I was in once where I made a mistake and apologized, and was nothing but polite--and I still got kicked.
People are funny sometimes, and not in a "ha ha" sort of way. 
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