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sonnylax
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Location: Living in a lollipop and unicorn world
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Posted: 12/28/03 - 23:30 Post subject: Computer question
I can't get to Kodak.com on my FIL's laptop computer. All other web sites load just fine. I ran a complete Norton virus scan (after updating virus definitions) and also did a complete scan with Ad Aware for Trojan Horses/spiders/etc. You can get onto Kodak.com if you use his dial-up modem/account, but not with the wireless network & PC Card. He runs Win 98 on an older laptop, but what could cause this problem? It's really weird and I've never seen anything like this before.
thanks in advance.
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purple hayes
Frightened Inmate #2
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Posted: 12/29/03 - 05:57 Post subject:
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sonnylax
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Posted: 12/29/03 - 09:01 Post subject:
Bellsouth.net is DSL (wireless network) & PeoplePC is dialup account (modem). I can access Kodak.com on a 2nd computer at my parent's house (on the DSL line), so it shouldn't be a DNS problem
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airehead
Oompa Loofah
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Posted: 12/29/03 - 14:43 Post subject:
Stupid question: could it be a firewall problem? Sometimes there are a few websites that can't make it through our firewall.
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sonnylax
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Posted: 12/29/03 - 14:50 Post subject:
| airehead wrote: | | Stupid question: could it be a firewall problem? Sometimes there are a few websites that can't make it through our firewall. |
I don't think so. I can access Kodak.com on a second computer on this same DSL line which goes thru the same Linksys Router.
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purple hayes
Frightened Inmate #2
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Posted: 12/29/03 - 15:40 Post subject:
can you access the kodak site via IP address and the path the the home page from the link I gave you above?
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sonnylax
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Posted: 12/29/03 - 15:57 Post subject:
| purple hayes wrote: | | can you access the kodak site via IP address and the path the the home page from the link I gave you above? |
haven't checked yet. Probably won't get back over there until tues evening.
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purple hayes
Frightened Inmate #2
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Posted: 12/29/03 - 19:45 Post subject:
Have you got more than one browser installed on that computer? If so, try accessing the kodak site with both browsers and see if they're both blocking it. That may help narrow it down.
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sonnylax
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Posted: 12/31/03 - 10:40 Post subject:
| purple hayes wrote: | | Have you got more than one browser installed on that computer? If so, try accessing the kodak site with both browsers and see if they're both blocking it. That may help narrow it down. |
Downloaded Netscape 7.1 and the site still didn't load.
I tried to run "ping" or "tracert" from a DOS prompt (on this Win 98 laptop) and it couldn't run those programs under DOS.
Any other suggestions?
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